Frequently Asked Questions
You ask, we answer 💗
Collapsible content
What's a Heating Pad?
A heating pad is a device that generates comforting heat to help relieve period pain and sore muscles and aches. 🧘♀️✨
The EaseFlow™ Heating Pad also offers a gentle massage feature, making it perfect for relaxing during that time of the month. A must-have!
How Does It Work?
The EaseFlow™ Heating Pad uses heat therapy to improve blood circulation, reduce inflammation, and relax muscle tension.
The gentle massage helps release endorphins—your body's natural painkillers—to reduce pain and discomfort.🌹🌞
Can I Take It Anywhere?
Yes, that's the beauty of it! 💝
The EaseFlow™ Heating Pad is compact and portable, making it a great companion wherever you go.
You can take it to work, with your friends, on trips, to the mall... The choices are endless!
Is it Safe to Use?
Yes, absolutely!
The EaseFlow™ Heating Pad is designed with safety as a top priority.
⚠️ You MUST place a cloth between the pad and your skin; this will act as a protective barrier, preventing any risk of burn or discomfort.
This precaution helps regulate the heat intensity for a gentle and soothing experience, protecting you against any skin sensitivity. 🌟
And, of course, make sure you don't fall asleep with the pad on!
Other than that, you're good to go. 🥰
How Is The Pad Used?
Here's a simple 5-step guide!
1. Prep & Charge 💫
Start by charging your EaseFlow™ Heating Pad with the included USB. A full charge ensures hours of soothing warmth and gentle massage wherever you go.
2. Wrap it up! 💅
Wrap the heating pad around your desired area, such as your stomach or lower back.
⚠️ You MUST place a cloth between the pad and your skin to prevent any sensitivity. This will act as a protective barrier!
3. Choose Your Setting 🌿
Turn on the pad and select your preferred settings. Choose from three heat levels (50°C, 55°C, 60°C*) and four vibration modes. *122ºF, 131ºF, 140ºF
4. Time to relax 💆♀️
Allow the pad to warm up for a few seconds. Sit back and relax as the soothing heat and gentle vibrations work their magic, relieving cramps and muscle soreness.
5. Safety & Aftercare 💝
The pad will automatically shut down after 30 minutes of inactivity, ensuring your safety if you fall asleep. After use, store it in a cool, dry place, and recommend it to your friends!
What About Shipping?
We offer free shipping on all orders! We currently only ship to the USA.
Order processing takes 1-3 business days before shipment. Once your item(s) is dispatched, the estimated delivery time is around 3-12 days.
Should the package arrive after that timeframe, we'll be happy to offer you a discount for any future orders! 😊
For more information, kindly read our Shipping Policy.
Are Refunds Accepted?
Unfortunately, due to the nature of the product, we currently do not accept refunds or returns.
Should the product arrive damaged or the package be lost, we will of course offer you a full refund or replacement under certain conditions :)
For more information, kindly read our Refund Policy.
Can I Collab w/ EaseFlow?
Yes, you can!
We are always happy to have women of any age (over 18) try the EaseFlow™ Heating Pad and share your experience on social media. 💗
Should you already have a good following base (>5K) on any social media platform, we would be delighted to send you our product free of cost for you to try. 😊
If you're interested, hit us up via email with the subject "Social Media Collab" at theeaseflow@gmail.com.
For any other suggestions, feel free to Contact Us.
Is your question still unanswered?
Don't worry, you can ask us directly :)
Join the EaseFlow community! 💗
Become part of an inspiring group of women that celebrate the beauty of womanhood together. We help each other make our periods a time for self-love and comfort. ♡